Terms & Conditions

OBSERVE: Key legal terms must be clearly defined to ensure user understanding and prevent ambiguity. EXPAND: Reflect AU legal terminology, align with industry standards, and accommodate truefortune.games operational context. REFLECT: Provide legally sound definitions for subsequent application within the Terms.

• Operator: The legal entity operating truefortune.games, provisionally associated with SSC Entertainment N.V., under Curacao eGaming License #8048/JAZ (valid through 2025), pending further AU regulatory clarification.
• User: Any individual accessing or using the services of truefortune.games in Australia.
• Player: A User who has completed account registration and participates in gambling or betting activities on truefortune.games.
• Bet: Any wager placed by a Player on games or events offered on truefortune.games.
• Bonus: Any promotional offer, including free credits or spins, subject to specific terms and wagering requirements, awarded by truefortune.games.
• Wager: The act of staking money or Bonus funds on any game, event, or bet as part of real money gaming.
• KYC: "Know Your Customer" procedures requiring identity and age verification as per AU anti-money laundering and responsible gambling laws.

Account Registration

OBSERVE: AU law prohibits gambling for persons under 18. KYC and anti-money laundering protocols are mandatory. EXPAND: User data accuracy, account security, and compliance with truefortune.games standards are critical. REFLECT: Set out clear registration, verification, and user responsibility processes.

1. Eligibility & Age Requirement: All Users must be at least 18 years old and residents of Australia. By registering, Users confirm compliance with Australian law and accept responsibility for legal eligibility.
2. Registration Process:
   • Users must complete the registration form on truefortune.games with accurate personal information, including full name, date of birth, and contact details.
   • Email verification is required to activate the account.
   • KYC compliance mandates Players to provide government-issued identification and proof of address. Additional documents may be required at the Operator's discretion to comply with AU AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) regulations.
3. User Obligations:
   • Users are responsible for maintaining accurate and updated account information.
   • Passwords must be kept confidential. Users are liable for any unauthorized use due to negligent security practices.
   • Users must not register multiple accounts or impersonate others. Breach may result in account suspension or termination.

Regional Compliance Note: Registration and KYC obligations are aligned with AU AML/CTF Act 2006 and national gambling policy requirements.

Betting & Gameplay Rules

OBSERVE: Australian gambling regulations require transparency in betting, fair conduct, minimum/maximum limits, and strict anti-cheating standards. EXPAND: Integrate platform-specific rules, bet modification/cancellation, player behavior, and chat standards for truefortune.games. REFLECT: Provide users full operational clarity and legal protections.

1. Betting Limits & Types:
   • Minimum and maximum bet amounts apply per game as detailed in game instructions.
   • Players may participate in various forms of betting-slots, table games, and live casino-all subject to official game rules displayed on truefortune.games.
2. Bet Placement, Modification, and Cancellation:
   • Bets are only considered accepted upon confirmation by the system.
   • Once placed and confirmed, bets cannot be modified or cancelled except in the event of system error or technical failure, as determined solely by the Operator.
3. Rules of Conduct:
   • Players must act in good faith and refrain from exploiting software errors, using bots, or colluding with others.
   • In live casino and chat functions, abusive language, threats, discriminatory remarks, and any form of harassment or fraudulent activity are strictly prohibited.
   • Violation of conduct rules may result in immediate suspension or closure of the User's account, with forfeiture of winnings potentially enforced as per severity.

Regional Compliance Note: All gaming software is required to be fair and verifiable under applicable Australian regulations and the Operator's licensing authority (Curacao). Disputes will be resolved per section "Governing Law & Jurisdiction".

Bonus Terms

OBSERVE: AU guidelines emphasize fair and transparent promotional terms, clear wagering requirements, exclusion of certain games, and a ban on misleading offers. EXPAND: truefortune.games must disclose critical bonus limitations, including timeframes and eligible actions. REFLECT: Set forth legally enforceable Bonus provisions, in compliance with sections 23, 36.

1. Activation & Wagering Requirements:
   • Bonuses are credited subject to meeting eligibility criteria defined in each promotional offer. Activation requires explicit user opt-in.
   • Wagering requirements (e.g., 35x bonus amount) must be fulfilled within 30 days from date of issuance in 2025, unless otherwise specified. Unmet requirements will result in bonus and related winnings being voided.
2. Prohibited Actions and Games:
   • Wagers using bonus funds may be excluded from specific games (e.g., jackpot or live dealer tables), as detailed in the relevant promotion's terms.
   • Attempts to manipulate bonus conditions-such as low-risk betting patterns or using separate accounts-constitute a breach and may lead to forfeiture.
3. Combining Promotions:
   • Unless expressly stated, bonuses and promotions are not cumulative and may not be combined in a single wagering session.
   • Participation in multiple or overlapping promotions may require additional wagering or eligibility checks at truefortune.games's discretion.
4. General Conditions:
   • Bonus funds are not withdrawable until all requirements are met.
   • truefortune.games reserves the right to amend, suspend, or withdraw promotions in compliance with AU consumer and gambling law.

Compliance Note: All bonus activities are governed in line with sections 23 and 36 of AU and Operator's legal framework, and are subject to truefortune.games's responsible gambling obligations.

Payments & Withdrawals

OBSERVE: AU AML laws and eGaming best practices necessitate clear disclosure of accepted payment methods, security, limits, processing times, and refund policies. EXPAND: truefortune.games users may expect fees and limits to vary by method, with responsible handling of player funds. REFLECT: Set out rigorous payment and refund processes, and clarify applicable data from sections 18, 19, 20.

1. Deposits:
   • All deposits must be made from accounts held in the User's name. truefortune.games supports credit/debit cards, e-wallets and crypto payment solutions; available providers are displayed at checkout.
   • Minimum and maximum deposit amounts are specified per method and may be updated periodically. Deposits are credited instantly in most cases, subject to security checks.
2. Withdrawals:
   • Withdrawals are processed to the original deposit method or, where not possible, via alternative verified payment channels after successful KYC checks.
   • Withdrawal requests are subject to minimum limits (typically AUD $20) and may have maximum caps consistent with AU and Operator's AML obligations.
   • Processing times are up to 5 business days in 2025, depending on payment provider. Additional verification requests may extend this timeframe.
   • truefortune.games does not charge internal transaction fees, but Users are responsible for any third-party banking or processing fees.
3. Refund, Cancellation & Bonus Reversal:
   • Erroneous deposits/transactions may be refunded at the Operator's discretion following proper verification. Bonus-related refunds are only permitted if the bonus has not been used or wagered.
   • Any suspected fraudulent activity (e.g., chargebacks) will lead to account suspension, reporting to appropriate AU authorities, and possible forfeiture of funds.

Regional Compliance Note: All transactions are subject to the AU AML/CTF legal framework and truefortune.games's regulatory license #8048/JAZ (Curacao), with 2025 validity pending local clarification.

Limitation of Liability

OBSERVE: Limitations of liability must conform to AU consumer law while lawfully protecting the Operator and informing Users of risks. EXPAND: truefortune.games undertakes certain obligations for fairness but excludes liability for uncontrollable events. REFLECT: Set clear boundaries for both Operator and User liabilities, including maximum exposure.

• Operator Obligations: truefortune.games is committed to providing fair games, accurate results, and maintaining system availability, subject to reasonable best efforts and applicable licensing standards.
• Exclusions of Liability: The Operator is not liable for losses arising from technical failures, software malfunctions, or internet interruptions beyond its control. Where an error causes incorrect game operation or outcome, the relevant bet will be voided and stake refunded where appropriate.
• Maximum Compensation: The Operator's total liability for any individual claim will not exceed the amount wagered on the disputed bet or transaction.
• User Responsibilities: Users are solely responsible for ensuring legal compliance with AU law and for any personal tax or reporting obligations arising from wins or withdrawals.

Protective Disclaimer: Nothing in these Terms excludes liability for personal injury, fraud, or other matters that cannot be limited under Australian Consumer Law (ACL).

Intellectual Property Rights

OBSERVE: Australian and international copyright law protects casino content and platform software. EXPAND: truefortune.games content must not be used without explicit Operator permission. REFLECT: Formalize intellectual property notices to prevent infringement.

• Copyright & Proprietary Rights: All content, trademarks, software, graphics, audio, and video displayed or used on truefortune.games are the exclusive property of the Operator and licensors. All rights reserved.
• Prohibited Uses: Users may not copy, modify, distribute, transmit, display, reverse-engineer, or reproduce any part of the website or its software except as strictly necessary for personal, non-commercial use and expressly permitted under Australian law.
• Enforcement: Any unauthorised use constitutes a breach of these Terms and may result in legal action for damages, including statutory remedies available within Australia and internationally.

Privacy & Data Protection

OBSERVE: Data protection is governed by AU Privacy Act and platform policy. EXPAND: truefortune.games must process and store personal data in compliance with privacy principles. REFLECT: Summarise approach and link to full policy for user transparency.

• All personal information collected by truefortune.games is processed in accordance with our Privacy Policy and the Australian Privacy Principles in force for 2025.
• Users are encouraged to review the comprehensive Privacy Policy available on truefortune.games to understand their data rights and Operator's obligations.

Changes to Terms

OBSERVE: Users must be timely notified of amendments to Terms; opt-out mechanisms and clear communication are required. EXPAND: Integrate digital notification and compliance with AU consumer protection standards. REFLECT: Define update procedures and user options.

1. Notification Procedure: truefortune.games will notify Users of changes to these Terms via registered email and/or through a prominent website banner at least 7 days prior to effectiveness.
2. User Options: If Users disagree with any amended Terms, they may discontinue site use and request account closure and withdrawal of available funds.
3. Continued Use: Continued use of the Platform following notice of updated Terms constitutes deemed acceptance on the part of the User.

Regional Compliance Note: This approach satisfies AU consumer protection requirements as of 2025.

Termination & Suspension

OBSERVE: Clearly defined grounds for suspension, closure and fund refund are required under AU fair dealing and gambling regulation standards. EXPAND: Distinguish between voluntary and involuntary termination; maintain due process in line with section 34 obligations. REFLECT: Provide robust user and Operator protections in event of account action.

1. Grounds for Termination/Suspension:
   • Breach of these Terms, suspected fraud, regulatory investigation, or user-requested closure may each result in suspension or permanent termination of the account at the Operator's discretion.
   • In cases of inactivity for 12 months or more, the Operator may suspend or close the account after due notice.
2. Procedure:
   • Users will be notified via registered email or account message of any action taken, together with reasons and applicable remedies as provided by law.
   • Where appropriate, Users may be asked to complete KYC or provide additional information before reactivation or payout.
3. Funds Refund:
   • Remaining balances (excluding bonuses subject to forfeiture) will be refunded to a verified payment method, subject to AML and regulatory checks. If unlawful activity is detected, funds may be withheld pending investigation.

Legal Compliance Note: All account closures and fund handling are managed in accordance with section 34 regulatory obligations and relevant AU legislation.

Governing Law & Jurisdiction

OBSERVE: Jurisdictional clarity is mandatory for dispute resolution. EXPAND: Reflect both Curacao licensing framework and AU client protections; provide clear forum and escalation paths. REFLECT: Ensure enforceable, transparent, and binding legal mechanisms per section 6 and AU legal requirements.

• Applicable Law: These Terms are governed by the laws of Australia where relevant to player protection, supplemented by the Operator's primary licensing jurisdiction (Curacao: License #8048/JAZ, valid through 2025) except where otherwise required by mandatory AU law.
• Dispute Resolution: In the event of a dispute, the User agrees to first notify truefortune.games via designated support channels and participate in internal resolution procedures.
• Escalation: If unresolved, disputes may be referred to binding arbitration under AU law or referred to the competent courts of Australia, as mandated by local consumer protection or gambling law. Alternative forums may apply based on mandatory regulation or user residency.

Regulatory Note: This dual-jurisdiction approach aligns with both Curacao and AU requirements as of 2025.

Contact Information

OBSERVE: Operators must provide Users with clear contact and support paths for inquiries, legal notices, and complaints. EXPAND: Use all available data for proper transparency; acknowledge compliance with sections 1 and 27. REFLECT: Ensure all Users have effective access to Operator for legal and support matters.

• Official Website: https://truefortune.games
• Authorised Representative: Jackson Smith (2025)
• Email:
• Mailing Address:
• Phone:

For urgent regulatory or legal notices, Users are advised to communicate via the official website contact forms as truefortune.games updates its support infrastructure for Australia in 2025. This ensures all communications are directed to the correct department and logged for compliance.